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Q&A

Q: Are the samples free available? 
A: 1) Samples from stock are available free if no more than 2 pieces.
     2) We charge 100USD for a customized sample and refund the sample fee back after order placed.
     3) Note: sample shipping cost is borne by buyer.

Q: How soon could I get my sample? 
A: Normally 3-7 working days after sample order placed. And, it is also depending on the complexity of sample design.


Q: What’s your MOQ? 
A: 1) 500PCS MOQ mixed no more than two colors.
     2) 300pcs MOQ for one color. 
Note: it is negotiable according to clients’ particular situations.

Q: What’s your payment term? 
A: 30% TT deposit 70% TT balance payment before shipping.

Q: What’s your delivery time? 
A: Normally 40 working days after confirming pre-production sample.

Q: How is your production capacity? 
A: Maximum 30000 pieces monthly. 

Q: Could I put my own logo on the helmet or choose my own colors? 
A: Yes, custom logo and new color design are acceptable. 

Q: Where your products have been sold to? 
A:  Our goods have been sold to over 20 countries and regions around the world including the U.S., Australia, South Korea, west Europe, Russia and Japan, etc. 

Q: How can I visit your factory? Where is your factory located? 
A: Of course! Welcome to visit our factory. Please let us know your schedule ahead of time, when you have a plan to visit us and we’ll pick you up